# Client KYC & Due Diligence Support in the UAE

> Build a workable customer due diligence process around the people, entities and risks your business encounters.

Know Your Customer and customer due diligence work starts with identifying who a client is, understanding the purpose of the relationship and assessing relevant risk factors.
TGA can help structure onboarding questions, document checks, risk classification and follow-up reviews. The measures and timing must fit the reporting entity's obligations and the circumstances of each relationship.

## What we cover

- **Customer identification:** Set out the information needed for individuals, legal entities and representatives.
- **Risk-based review:** Document the factors used to classify and revisit customer risk.
- **Enhanced diligence:** Identify cases that call for additional information, approval or closer review.

## How we work

1. **Map client types:** Understand the customers and relationships your business handles.
2. **Review current files:** Check what information is collected and where gaps arise.
3. **Set a process:** Agree practical onboarding, escalation and refresh steps.

## Useful information to share

- Current onboarding forms and client file examples
- Customer types and service lines
- Existing risk-rating criteria
- Policies for periodic review or enhanced diligence

Due diligence requirements depend on the entity's sector, risk assessment and applicable rules. TGA's assistance is scoped to the business and its existing processes.

Official guidance: [Ministry of Economy and Tourism DNFBP guidance](https://www.moet.gov.ae/documents/20121/465917/DNFBP%2BGuidelines%2B-%2BMarch%2B2026.pdf)

Discuss the service with [TGA](https://www.tga-uae.com/contact).